Free to join
It's free to join CarePilot. Our new care management platform gives you the control to search and find a range of care services, including:
- Find a registered nurse to visit your home
- Care worker to assist with duties around the home such as bathing, showering, dressing & light housework
- Access Allied Health professionals such as Physiotherapy, Occupational Therapy & Podiatry
- Expert Care Managers who partner with your doctors and healthcare providers, assisting in organising in-home care services
Why Choose CarePilot
One place – for all your in-home care needs – saving you time, giving you confidence, giving you a better care experience
You get peace of mind
we’ve done the legwork and selected established, quality service providers, so you can rest assured in getting the reliable standard of care you expect. The care workers of our homecare providers are employees – not contractors – giving you the reassurance they have the protection of insurance and will continue to be trained to ensure a continued high standard of care.
You get real choice
at CarePilot, you’re not locked in to just one type of service, such as care workers, nor locked in to just one provider – our platform provides options for families with ageing parents across all their key needs, with the flexibility to change providers easily if you want to.
You get industry expertise
piloted by Doctors and a team of healthcare professionals, we have expertise in the issues that matter to you, and can provide you with the right information that will help you make the right decisions about your care.
You get to save time
you don’t need to waste your time interviewing care workers who may not be the right fit, or spending hours following up on multiple ads online trying to find a good quality service provider who can provide services in your area.
You get clarity on pricing
too often we hear from consumers that they are struggling to understand what things cost; with CarePilot, all costs are transparent and easy to understand.
You get to involve your family
at CarePilot, we understand the benefits of involving the broader family in the responsibility of caring; our care managers and our online tools help all the family to get involved.
You get expertise and help when you need it
whether you have a one-off need, or ongoing requirement for support, you want to know that help is on hand when you need it; our care management solutions are devised to give you the flexibility that you need.
Experienced Registered Nurses and other healthcare professionals to advise and guide you through the aged care maze
Our free helpline is here to help you every step of the way, from advice on finding the right type of services, to how to access different funding
Find and manage care from our specially selected providers of care workers and other care professionals
From assessment through to action, we’ll ensure your needs are met quickly and efficiently
You choose how we support you – you can look after everything yourself with our online tools, or draw on the expertise of our care managers whenever you wish
Our online organiser keeps you and your family in the know with all the care arrangements
Payments, pricing & our commitment to you
Our payments gateway is backed by [Westpac] so you can rest assured that your funds are in safe hands.
We give you the quoted price upfront before you book any services, and can view your transaction records online at any time.
Your plans change. We get it. So we make it easy for you to make change or cancel any appointment at no charge with 24 hours’ notice.
Trust & Safety
Trust and safety are our top priority.
Our Care Managers, Service Providers, Care Workers and Allied Health Practitioners all undergo background checks and an extensive on-boarding process before joining the CarePilot community. They're experienced, established professionals, who want to provide you with the best care and support possible.
And our talented Customer Support team is available to help whenever you need.
Try CarePilot Today