Payments, pricing & our commitment to you

Secure payments
Secure Payments

Pay directly for services you use with your credit card or by direct debit. No cash. No worries.

Transparent Pricing

We show you the quote upfront before you book any services. You can view your transaction records at any time

Cancellation Policy

Your plans change. We get it. Cancel or reschedule any appointment at no charge with 24 hours notice

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CarePilot Product Information & Pricing

All prices and product information below are to access CarePilot's new Care Management platform and Care Managers. We have separate pricing for Home Care Packages. Please visit ourHome Care Package page for more information.

All packages include:

Book Services
  • Services Marketplace - search and book services including In Home Nursing, Careworkers and Allied Health Practitioners
Manage Funds
  • My Funds
  • Automated Monthly Statements
Stay Connected
  • Invite & chat with family members
  • Family members can manage your care on your behalf
Get Organised
  • My Schedule / Calendar
  • Appointment alerts


Tools & resources to manage your own care


Access to experts to guide you along the way

Guided Support

  • Check-in calls*
*(eg: 4 x 30mins of calls per month; 1 x 2hours call per month; weekly 15min call to check-in)

Comprehensive support to give you peace of mind

Comprehensive Support

Dedicated Care Manager, who will:
  • Care Manager provides a comprehensive assessment
  • Create your CarePortfolio™
  • Book and organise all your required services (e.g. in-home nursing, personal care)
  • Remind you of upcoming appointments
  • Check in on your wellbeing
  • Conduct home visits, including after hours
  • Keep your Doctors / Medical Specialists in the loop

*On call assistance is available with our customer support team.

Safe. Smarter. Simpler.Try CarePilot Today