National Care Management is stepping aside. Introducing CarePilot.

21 Feb 2017  |
  • Uncategorised
    Introducing carepilot

    Today, we're announcing National Care Management has changed its name to CarePilot.

    Our mission is still the same:
    CarePilot aims to make it safer, smarter and simpler for Australians and their families to find, fund and manage their care at home.

    What's new?
    Great question, there's so much to get excited about! The new name and logo, ‘CarePilot’ and, a new website
    We are also announcing a brand new Care Management platform. In the coming weeks, we will be inviting customers in to test drive the platform. 

    The new Care Management platform provides families with a unique set of easy-to-use features accessible online, including: 
    • Be Guided: Get help and advice from our team of expert Care Managers, including navigating the aged care system and assistance on how to get funded
    • Book Services: Find and manage care from a range of trusted providers
    • Manage Funds: Budget and control funds with CarePilot's Digital Wallet and view monthly statements
    • Get Organised: View and edit your schedule and receive alerts on upcoming appointments
    • Stay Connected: Invite and engage family from all over the world on the latest care activities

    CarePilot has been designed to give you and your whole family more choice and control, less stress, and greater value, with managing care.

    It's free to use. Register your interest here today.

    Question Time

    Has there been a change in ownership?
    Same business. New name. We're still 100% the same team here. Your Care Managers are all the same amazing Care Managers you already work with and who are dedicated to supporting you. 

    For Existing Customers - Do I have to do anything? 
    Not a single thing. Existing customers of National Care Management will be contacted in the following days by your Care Manager to let you know about how you will benefit from the change to CarePilot, and to discuss getting you setup on our new online platform. 

    How do I get access to the new Care Management platform?
    To get access, please register your interest here today. We are launching on a suburb-by-suburb basis, with plans to reach all over Australia, so we will contact you once we are active in your area. 

    Interested in switching Home Care Providers?
    CarePilot is an Approved Provider of Home Care Packages. Whether you're considering applying for a Home Care Package or looking to switch providers, call our customer team on 1300 108 481 and we can advise you on what your options are and your next steps for getting started. 

    “CarePilot’s support is good for mum and me. Whilst I am away for work I have the confidence she is being well looked after.”

    Craig E.